We guarantee the structural integrity of the frames and fabrics of our dog beds for a period of one year from the original date of purchase of the bed. Accordingly, we will replace frame parts and fabric damaged by dogs to the point of not being useable at no charge during this period. This warranty also includes chewing of corner fittings and legs. Fabrics covered under this guarantee are 40 oz solid vinyl, Cordura nylon and Ballistic nylon. Multiple fabric replacements for the same bed and replacement of textilene vinyl weave fabric will be handled on a case by case basis.
Please call us if you have any questions: 800-752-5308
If for any reason, your pet doesn’t love our Kuranda Bed, we’ll take it back, no questions asked! Returns are accepted in good condition within 60 days of purchase. The shipping cost to return the product is the responsibility of the customer unless due to manufacturer defect. Please include your name, order number, and reason for return. This will allow us to properly credit your account upon receipt. Refunds are issued in the original form of payment for the cost of the product only. Once processed, a credit notification will be sent by email.
Call us at 800-752-5308 to place your new order and we will waive the shipping charges on the new item. The shipping cost to return the original product is the responsibility of the customer. Once we receive your return, a refund will be issued in the original form of payment for the cost of the product only. Want to return the product first? We can apply the return as store credit towards your new purchase. Please call customer service to make this arrangement.
Send your return using the shipper of your choice to:
796 Cromwell Park Drive
Glen Burnie, MD 21061
"Here's photo of one of the beds I purchased for the prior to the Kuranda beds. It WAS a huge papasan chair cushion... Prior to these beds, it was their mission to "kill" all beds. One afternoon I discovered they carried one of their cushions out of the house and I had to use the "shop vac" to get all the tiny foam pieces out of the yard."
"I ordered 4 of your XL beds for my 4 Great Danes in September. My Danes LOVE them! And finally beds they haven't destroyed. Now instead of dragging their blankets out in the yard to sleep, they keep the blankets on the beds and take their naps in their room. I'm sending a picture of them enjoying the afternoon in their room (on their beds of course)."
Unlike beds which wrap the fabric around the outside of a frame making it totally exposed for a dog to chew, Kuranda beds have a patented design which secures the fabric inside a special channel in the frame totally inaccessible to dogs.
Fabric Tucks into side rails & Corner
See how the fabric is safely hidden under the cap.
There are no corner gaps in the fabric or exposed edges that a dog could grab and chew. Dogs who are crated because they can chew and potentially be harmed by ingesting bedding are safe and comfortable with a Kuranda crate bed. Kuranda dog beds are backed with an all inclusive 1 year replacement warranty (*except vinyl weave fabric which is susceptible to damage from digging).
What our Customers Say:
Beds stand up to hungry Jack Russells
I have spent at least 1,000 dollars on dog bedding, training, etc. for my two JRT's. They eat every bed that is introduced to them. Most recently (in the past two weeks) I bought a "guaranteed" bed from another company for $200.00 for them to share. They chewed it in less than 24hours. The company offered no support and only a small discount if I purchased another bed. Recently, my dogs stayed for a weekend at the Shaker Hill Pet Spa and Resort in Pittsfield, MA where they slept comfortably on your "cots". They are there this weekend and the techs reported that they did not chew at all!! I immediately came home and ordered two beds.
Pittsfield, MA Pittsfield, MA
Best purchase we ever made!
We look forward to receiving our new Kuranda as we already have one for our first dog and it's been, hands down, one of the best purchases we've made for him. We've just brought home a second dog and buying another Kuranda was a no-brainer.
We learned about your beds after Kaiser, our Border Collie, chewed through two of your competitor’s models. And when we found out about your product, we figured what the heck, let’s try it. Lo and behold, your product as proven to be everything you advertise it to be – the best dog bed, hands down.
David A. Young
Baton Rouge, LA